New Orleans Roadside Assistance

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New Orleans Roadside Assistance

Topic: New Orleans Roadside Assistance

New Orleans Roadside Assistance
New Orleans Roadside Assistance

New Orleans Roadside Assistance

What is covered by roadside assistance?

Roadside help is the same regardless of whether you drive a car, motorbike, boat, or recreational vehicle. However, each variety has specific distinguishing characteristics.

Whether in your driveway or on the road, you can seek assistance if your car has ceased to operate due to a non-accident-related occurrence (e.g., mechanical or electrical breakdown).

Car towing: Within a 15-mile radius, we can arrange for the towing of your vehicle. We pull it to the nearest qualified repair shop if there isn’t one within 15 miles. If you opt to have your car towed to a not immediately adjacent shop, you must pay the additional kilometres.

Remember that you are financially liable for any components and repairs performed to your car. If your automobile becomes stuck in mud, snow, water, or sand (within 100 feet of a road or highway), we will winch it free using a motorised cable or chain.

Battery jump-start: We jump-start it on the spot to assist you in getting back on the road. We supply fuel directly to your vehicle if you run out of gas. You are alone responsible for the cost of petrol.

The delivery and service are complimentary. Battery charge for electric cars: If your vehicle runs out of control, we can arrange for a tow anywhere within a 15-mile radius or to the nearest certified charging facility if there isn’t one within that radius.

You are exclusively responsible for the charge’s cost. If your keys are lost, stolen, or accidentally locked inside your car, we will dispatch a licenced service provider. You are exclusively liable for lost keys/replacement charges.

No need to panic if you have a flat tyre. A roadside specialist will install the spare tyre on your car at no cost if you provide one. On-scene labour: If your automobile is disabled, we give up to one hour of work.

If your vehicle requires more than one hour, you can opt to have it towed to the nearest certified repair facility or pay any additional fees.

Nota bene: Your insurance may include a cap on the number of covered roadside incidents. Additionally, in many jurisdictions, including North Carolina and Virginia, Roadside Assistance coverage is limited by the policy’s terms and conditions.

Certain services indicated below are only accessible to clients who pre-purchased coverages such as Comprehensive, Collision, Rental Reimbursement, and Medical Payments. Coverage is subject to your policy’s conditions. Please refer to your policy to determine the ranges that apply to you.

Roadside Assistance for Motorcycles

Along with roadside help for your motorbike, roadside coverage includes any vehicle used to tow or carry your motorcycle, even if we are not insured.

Roadside Assistance for Boats

Boat roadside assistance is also included for any vehicle towing your boat, even if it is not insured by Progressive, as long as the trailer is also mentioned on your insurance.

Please keep in mind that this coverage does not apply to aquatic activities. Progressive provides a separate policy called Sign & Glide® for on-water towing. This covers the costs of on-water towing, jump starts, soft groundings, and fuel delivery. *** (See Disclosure)

Roadside Assistance for RVs

Along with roadside assistance for your RV, your coverage includes any vehicle used to tow/haul your travel trailer, camper, fifth wheel, or another recreational vehicle, regardless of whether we insure it.

Coverage for trip interruption on a motorbike or a boat

  1. Trip Interruption coverage allows you to cover up to $500 in food, hotel, and transportation costs if your motorbike breaks down more than 100 miles from home.
  2. Trip Interruption coverage applies to boats if the trailer transporting the ship or the vehicle hauling the boat trailer breaks down more than 100 miles from home.
  3. This is especially advantageous if your car breaks down on the weekend and the nearest repair shop does not open until Monday. To purchase trip interruption, you must have roadside assistance. SOURCE

New Orleans Roadside Assistance Electric Car

Electric Vehicle Charging Stations provide electricity for the recharge of electric vehicles, such as electric automobiles, neighbourhood electric vehicles, and plug-in hybrids. These are only permitted in the right-of-way in New Orleans for residential use.

Applications to install EV Chargers must be submitted by a City of New Orleans-licensed Class A Electrician.


  1. The sidewalk should be wide enough to support the intended sidewalk usage while yet ensuring a clear channel of movement, which includes the following:
  2. At least four feet wide on sidewalks with a width of eight to ten feet.
  3. At least six feet wide on sidewalks wider than ten (10) feet.
  4. In places with heavy pedestrian traffic, reviewing authorities have the authority to mandate a broader pedestrian route to ensure walkers have free and proper use of the right-of-way.
  5. Between any element of sidewalk use and a fire hydrant or fire department sprinkler/standpipe connection, a clearance of ten feet should be maintained.
  6. Between any element of sidewalk usage and a public transport pole or CPNC stand, a clearance of ten feet should be maintained.
  7. EV Chargers may be installed only adjacent to the dwelling being served and may not project in front of neighbouring residences/businesses or unoccupied properties.
  8. EV Chargers should not be installed within a public right-of-corner way’s area, the region between the curb and the lines produced by extending the property lines of the neighbouring property serviced and the curb.
  9. Chargers for electric vehicles extend a residence on the publicly held property. Any breach of this division shall be accountable to the owner of the neighbouring house.
  10. Chargers for electric vehicles may be permitted only as an auxiliary or subordinate use to homes.
  11. EV Chargers are only available to the owner or tenant of a residence that does not and cannot offer off-street parking on the property on which the dwelling is located in a manner consistent with the Comprehensive Zoning Ordinance.
  12. EV Chargers must be monitored and managed at all times by the permittee and may only be used for personal, non-commercial purposes. The permittee may not accept any fees, gratuities, or other payment for the use of the charger.
  13. All changes made in connection with the installation, operation, and maintenance of EV Chargers must comply with the City of New Orleans’ accepted construction regulations and be verified as such by the director of safety and permits.
  14. Cords must be retractable or located for the connection and cable to be hung sufficiently above the pedestrian surface. Any wires connecting the charger to a car must be routed around a driveway, sidewalk, or passenger unloading area.
  15. Issuing an operating permit for the installation, operation, and maintenance of an electric vehicle charger does not result in the permittee obtaining a private or designated parking spot on the right-of-way.
  16. A sign stating that the presence of the electric car charger does not constitute a private or reserved parking spot must be attached to the charger, the proportions and language of which shall be decided by the director of safety and permits.
  17. The electric vehicle charger shall be removed by and at the expense of the permittee or owner of the related real property if the permittee or owner no longer owns or dwells in the associated home or if the operating permit is not renewed or cancelled.
  18. However, suppose a later owner or renter wishes to take ownership of the electric car charger for personal use. In that case, they must apply for permission before the permit expires.


Equipment shall be certified by UL Standard 2202 by a nationally recognised testing laboratory (such as UL or ETL) and shall be listed and authorised for use in electric vehicles.

Equipment should conform to SAE J1772-2009 requirements or an equivalent standard as decided by the director of safety and permits, including safety features between the electric vehicle charger and the electric vehicle. Among these safety features are the following:

  • Interrupter for ground fault circuits.
  • Detection and signalling of proximity.
  • Only until the device has established a suitable and safe connection between the electric car charger and the electric vehicle may power be delivered from the charger.
  • Authorised electric car chargers include the following:
  • Chargers at Level 1 have a 110–120 VAC power output and up to 20 Amps.
  • Chargers with a power output of 208 to 240 VAC and 100 Amps are classified as Level 2.
  • Chargers at Level 3 and Fast DC Chargers with a maximum capacity of 50kW.
  • Under no circumstances will an electric vehicle parked on the right-of-way be supplied with power through an extension cord stretched from home across a sidewalk and to the right-of-way. This layout annoys the public and violates the city’s established construction rules.


  • $100.00 application fee
  • Fee for initial permit issuance: $300.00
  • Annual permit renewal fee: $100.00
  • Transfer cost of $300.00 (if you sell your property or relocate and the new resident desires to maintain the charger)


  • Application to Sidewalks and EV Chargers
  • A paper plan (8 1/2″ X 11″) or a digital strategy. This design does not have to be accurate to scale, but it must indicate the precise proportions of the whole sidewalk adjacent to the property.
  • This plan must contain an outline of the sidewalk café, a-frame sign, or display space, as well as any existing encumbrances on the public way, including but not limited to parking metres, fire hydrants, bike racks, light poles, and trees. A written storey may accompany the plan.
  • Photographs illustrate the sidewalk’s planned location and the interaction between the proposed sidewalk and the adjacent public right-of-way.
  • Photographs, drawings, or images of the work to be included in the requested sidewalk use.

Insurance: A permittee shall maintain insurance coverage for any risk of injury or damage resulting from the installation, operation, and maintenance of the electric vehicle charger, and the property owner agrees to indemnify and hold the city harmless from any claims arising from the installation, operation, and maintenance of the electric vehicle charger, to the extent permitted by law.

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